Setting the Bar
"Best" is a claim — here's how to actually verify it
Nearly every charter company's website says some version of "Michigan's best." That phrase is easy to print and hard to prove, which is exactly why it shouldn't be taken at face value — from us or anyone else. The way to evaluate it is to break "best" down into the specific, checkable things that actually matter when you're trusting a company with your group: safety, fleet quality, pricing honesty, service, coverage, and a real track record. Here's that breakdown, and where GTS stands on each one.
The 6 Criteria That Actually Define "Best"
- Safety & licensing — verifiable, not just claimed
- Fleet quality & maintenance practices
- Pricing transparency — no hidden fees
- Customer service & responsiveness
- Service area coverage & vehicle availability
- A real, verifiable track record over time
Breaking It Down
What each criterion actually means
Safety & Licensing
Fully licensed CDL drivers and valid DOT authority, with documentation available on request — not just a claim on a webpage.
Fleet Quality
How well-maintained the actual vehicles are, and whether maintenance happens in-house or gets outsourced.
Pricing Transparency
A written, itemized quote with no fees that only appear after you've already committed.
Customer Service
How quickly and clearly a company communicates, before, during, and after booking.
Coverage & Availability
Whether a company can actually serve your route, your date, and your group size — not just the easy trips.
Track Record
Years in business and completed trips are a better signal than a five-star badge on a homepage.
An Honest Self-Assessment
How GTS measures up
This is a self-assessment, not a third-party audit — but every rating below ties to something specific and verifiable, not just a number we picked.
Safety & Licensing
VerifiedFleet Quality
In-HousePricing Transparency
ItemizedCustomer Service
DirectCoverage & Availability
Statewide+Track Record
25,000+ TripsThe Numbers Behind It
A track record, not just a tagline
The Fleet
What "quality fleet" looks like in practice
Deluxe Mid-Size Bus
- Reclining seats and 110v outlets
- Free Wi-Fi throughout
Deluxe Motorcoach
- Video monitors and PA system
- Onboard restroom and climate control
See full specs on the GTS fleet page.
Don't Just Take Our Word For It
Verify these claims yourself
Check our documentation, meet our drivers
A "best" claim only means something if you can check it. View GTS safety and compliance documents or meet the drivers who'd be handling your trip.
Compare this scorecard against any other quote
Ask any operator you're considering the same six questions above. Their answers will tell you more than any homepage claim will.
Frequently Asked Questions
Choosing "the best" charter company, answered
How do you actually verify a charter company's licensing?
Does GTS own its fleet, or subcontract trips?
Is there a way to see GTS's safety records before booking?
What makes GTS's pricing transparent?
How many trips has GTS actually completed?
Does GTS only serve easy, high-demand routes?
How is "best" different from "cheapest"?
Should I ask other companies the same questions?
How do I get a quote from GTS?
See how we measure up for yourself
Get a free, transparent quote from a Michigan charter company that's happy to answer every question on this list.
